Privacy Policy

1. Data protection at a glance

General information

This overview explains what happens to your personal data when you visit this website. “Personal data” means any information that can identify you directly or indirectly. Full details can be found in the comprehensive privacy notice below.

Data collection on this website

Who is responsible for data processing on this site?
Processing is carried out by the website operator. Their contact details are listed in the section “Controller” further below.

How do we collect your data?
Some data you provide directly—for example, by entering details into a contact form.
Other data is collected automatically or with your consent when you visit the site. This primarily includes technical information (e.g., browser, operating system, time of access). Such data is captured as soon as you load the website.

What do we use your data for?
Part of the data is needed to deliver the website without errors. Other data may be used to analyze user behavior.

What rights do you have regarding your data?
You have the right, at any time and free of charge, to obtain information on the origin, recipients, and purposes of your stored personal data. You may also request rectification or erasure of this data. If processing is based on consent, you can withdraw that consent at any time with effect for the future. You may have the right, in certain cases, to restrict processing. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time about these and other questions concerning data protection.

2. Hosting

External hosting

This website is hosted by an external provider. Personal data collected via the site is stored on the host’s servers. This may include IP addresses, contact requests, metadata and communication data, contract and contact details, names, page views, and other data generated through website use.

External hosting is used to fulfill contracts with prospective and existing customers (Art. 6(1)(b) GDPR) and to provide our online services securely, quickly, and efficiently via a professional provider (Art. 6(1)(f) GDPR). Where consent is requested, processing takes place solely on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) under the TTDSG. Consent can be withdrawn at any time.

Our host only processes your data to the extent necessary to fulfill its contractual obligations and follows our instructions.

We use the following host:

ORICOM – SERVICE PROVIDER
Schrobsdorffstr. 5
D-12623 Berlin

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA/AVV) with the above service provider. This legally required agreement ensures that the provider processes personal data of our website visitors solely in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory disclosures

Data protection

We take the protection of your personal data very seriously. We treat your data confidentially and in line with statutory data protection rules and this privacy policy.

When you use this website, various personal data are collected. This notice explains what we collect, how, and for what purpose.

Please note that data transmission over the internet (e.g., email communication) can have security gaps. Complete protection of data against access by third parties is not possible.

Controller

The controller responsible for processing on this website is:

3DFrames
Rostyslav Fedchuk (Management Board Member)
Hauptstraße 56b 79219 Staufen im Breisgau Deutschland

Tel.: +49 (0)175 3876954
E-mail: rostyslav@3d-frames.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses).

Storage period

Unless a more specific retention period is stated in this policy, we keep your personal data only as long as the processing purpose applies. If you submit a legitimate deletion request or withdraw consent, we will delete your data unless we have other legally permissible reasons to retain it (e.g., statutory tax or commercial retention duties). In the latter case, deletion will occur after those reasons cease to apply.

Legal bases for processing on this website

If you have consented to processing, we process your personal data under Art. 6(1)(a) GDPR and—where special categories of data per Art. 9(1) GDPR are involved—Art. 9(2)(a) GDPR. If you expressly consent to the transfer of personal data to third countries, processing additionally relies on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., device fingerprinting), processing also relies on § 25(1) TTDSG. Consent can be withdrawn at any time.
Where data are required to fulfill a contract or to carry out pre-contractual measures, processing is based on Art. 6(1)(b) GDPR. If processing is necessary to meet a legal obligation, we process on Art. 6(1)(c) GDPR. Processing may also be based on our legitimate interests under Art. 6(1)(f) GDPR. The specific legal basis applicable in each case is explained in the sections below.

Right to withdraw consent

You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Right to object to processing in particular cases and to direct marketing (Art. 21 GDPR)

If processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on those provisions. The applicable legal basis for each processing operation is stated in this policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms or the processing serves the establishment, exercise, or defense of legal claims (Art. 21(1) GDPR).

Where your personal data are processed for direct marketing, you have the right to object at any time to such processing, including profiling to the extent related to direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (Art. 21(2) GDPR).

Right to lodge a complaint with a supervisory authority

If you believe the GDPR has been violated, you may lodge a complaint with a supervisory authority—particularly in the EU/EEA Member State of your habitual residence, place of work, or the place of the alleged infringement—without prejudice to other administrative or judicial remedies.

Right to data portability

For data that we process automatically on the basis of your consent or in performance of a contract, you have the right to receive such data in a structured, commonly used, machine-readable format and to transmit those data to another controller. Where technically feasible, you may request direct transmission from us to another controller.

Access, erasure, and rectification

Within the scope of legal provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients, and the purpose of processing, and, where applicable, a right to rectification or deletion. You can contact us at any time in this regard.

Right to restriction of processing

You may request restriction of processing of your personal data. This applies, in particular, if:

  • you contest the accuracy of the data (restriction applies for the verification period);

  • processing is unlawful and you request restriction instead of deletion;

  • we no longer need the data, but you require it for legal claims;

  • you have objected under Art. 21(1) GDPR and a balance of interests is pending.
    Where processing is restricted, your data—apart from storage—may only be processed with your consent, for legal claims, to protect the rights of another person, or for important public interest reasons of the EU or a Member State.

SSL/TLS encryption

For security and to protect the transmission of confidential content (e.g., orders or inquiries), this site uses SSL/TLS encryption. You can recognize an encrypted connection by the change from “http://” to “https://” and the lock icon in your browser. With SSL/TLS enabled, data you transmit cannot be read by third parties.

Objection to unsolicited marketing emails

We object to the use of contact details published under imprint obligations for sending unsolicited advertising and information materials. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

4. Data collection on this website

Cookies

Our pages use “cookies,” small data packages that do not harm your device. They can be temporary for the duration of a session (session cookies) or persistent (stored until you delete them or your browser deletes them automatically). Session cookies are removed automatically when you leave the site. Persistent cookies remain until deleted.

Third-party cookies may also be stored when you visit our site. These enable us or you to use certain services of the third party (e.g., payment processing cookies).

Cookies serve various purposes. Many are technically essential because certain website functions would not work without them (e.g., shopping cart, video display). Others analyze user behavior or display advertising.

Cookies required for electronic communication, for providing specific features you request (e.g., cart), or for optimizing the website (e.g., audience measurement) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is stated. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of services. Where consent for cookies or comparable recognition technologies is requested, processing is based solely on that consent (Art. 6(1)(a) GDPR and § 25(1) TTDSG); consent can be withdrawn at any time.

You can configure your browser to notify you about cookie placement, to allow cookies only in individual cases, to refuse cookies in certain cases or generally, and to enable automatic deletion when closing the browser. Disabling cookies may limit site functionality.

If we use third-party cookies or cookies for analytics, we will inform you separately within this policy and, where required, request consent.

Consent management with Cookiebot

We use Cookiebot’s consent technology to obtain and document your consent for storing certain cookies or using specific technologies. Provider: Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (“Cookiebot”).

When you visit our site, a connection to Cookiebot’s servers is established to record your consent and related declarations. Cookiebot then stores a cookie in your browser to map granted consents or withdrawals. The data is stored until you request deletion, remove the Cookiebot cookie yourself, or the purpose of storage no longer applies. Statutory retention obligations remain unaffected.

Use of Cookiebot serves to obtain legally required consents for cookie use. Legal basis: Art. 6(1)(c) GDPR.

Data Processing Agreement
We have a DPA (AVV) with Cookiebot to ensure processing of our visitors’ personal data only in accordance with our instructions and the GDPR.

Contact form

If you submit inquiries via the contact form, the information you provide—including contact details—will be stored to process your request and for follow-up questions. We do not share this information without your consent.

Processing is based on Art. 6(1)(b) GDPR where your request relates to contract performance or pre-contractual measures. In all other cases, processing relies on our legitimate interest in effectively handling inquiries (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where requested; consent can be withdrawn at any time.

Data entered via the contact form is retained until you request deletion, withdraw consent, or the storage purpose no longer applies (e.g., after your request has been fully handled). Mandatory statutory retention periods remain unaffected.

Inquiries by email, telephone, or fax

If you contact us by email, phone, or fax, your inquiry—along with the personal data it contains (e.g., name, request)—will be stored and processed for handling your matter. We do not share this data without your consent.

Processing is based on Art. 6(1)(b) GDPR when related to contract performance or pre-contractual steps; otherwise on our legitimate interests (Art. 6(1)(f) GDPR) or on consent (Art. 6(1)(a) GDPR) where requested; consent can be withdrawn at any time.

We keep such inquiry data until you request deletion, withdraw consent, or the purpose no longer applies. Statutory retention obligations remain unaffected.

5. Plugins and tools

Google Fonts (local hosting)

For consistent typography, this site uses Google Fonts provided by Google. Fonts are hosted locally; no connection to Google servers is established.

Further information: developers.google.com/fonts/faq and Google’s Privacy Policy: policies.google.com/privacy.

Font Awesome (local hosting)

For consistent iconography, this site uses Font Awesome, hosted locally. No connection to Fonticons, Inc. servers is made.

Details: fontawesome.com/privacy.

6. E-commerce and payment providers

Processing customer and contract data

We collect, process, and use personal customer and contract data to establish, define, and modify contractual relationships. Usage data relating to this website are collected, processed, and used only to the extent necessary to enable use of the service or for billing purposes. Legal basis: Art. 6(1)(b) GDPR.

Customer data are deleted after completion of the order or termination of the business relationship and after expiry of any statutory retention periods. Statutory retention duties remain unaffected.


Cookie notice (site-specific)

This website uses cookies to personalize content and ads, provide social media features, and analyze traffic. We also share information about your use of our site with our social media, advertising, and analytics partners, who may combine it with other information you have provided to them or that they have collected in the course of your use of their services.

Cookies are small text files used by websites to make the user experience more efficient.

By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types, we need your permission.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

You can change or withdraw your consent at any time via the cookie declaration on our website.

Learn more in our Privacy Policy about who we are, how to contact us, and how we process personal data.

When contacting us about your consent, please provide your Consent ID and date.

Your consent applies to the following domains: 3d-frames.com
Your current status: Allow all.
Consent ID: AsA5zunYXaawzyLxd+23p5eB0UFmAGUJOZ48phjA0vu5d/debZMAAA==
Consent date: Friday, 26 September 2025 at 16:27:00 CEST

Change consent | Withdraw consent

Cookie declaration last updated by Cookiebot: 17.07.2023

Necessary (2)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.

  • CookieConsent (Provider: Cookiebot) – Stores the user’s consent status for the current domain.
    Retention: 1 year • Type: HTTP cookie

  • elementor (Provider: 3d-frames.com) – Used in connection with the site’s WordPress theme; allows the site owner to implement or modify content in real time.
    Retention: Persistent • Type: HTML Local Storage

Final notes

  • The applicable version of this privacy policy is always the latest one published or the version in force at the time your legal relationship with us was established.

  • Where the original policy exists in German, the German text prevails for interpretation.